🍂 Fall 2026 Community Update
Fall is here at Crescent! 🍁 Here is an update on HVAC repairs, the best way to reach the team for help, and a few seasonal reminders.
❄️ HVAC Repair Update
🔧 The Board has approved repairs to condensing unit System 3, and the work is in process with our HVAC vendor. Residents served by System 3 recently received a notice with more information.
⏳ What to expect: Repairs like this can take some time to fully complete, and there may be a period of testing and follow-up afterward. We appreciate your patience and will share updates as the work progresses.
🛎️ Let us know how your HVAC is performing: A request recently went out to the community asking residents to check in on their heating and air conditioning. If you have not already, please contact the Concierge to share how your system is working. Your feedback helps us and our vendor track the repairs.
📞 Who to Contact
The Concierge team is your first stop for day-to-day building needs, and a full management team at Action Property Management supports the community behind the scenes.
- 🚨 Building emergencies (active leaks, flooding, fire or life safety): Call the 24-hour emergency line at 800-400-2284. For life safety emergencies, call 911 first.
- 🛎️ Day-to-day building needs (deliveries, access, move-ins, building questions): Crescent Concierge at crescentconcierge@actionlife.com or (415) 637-0768
- 🛠️ Work order requests: Community Care at communitycare@actionlife.com
- 💬 General management questions (documents, account questions, Resident Portal help): Manager Assistant Help at managerassistanthelp@actionlife.com
- 🏢 Violation complaints, architectural applications, and larger matters that may need Board attention: Susanne Darner, Community Manager, at sdarner@actionlife.com
Sending your request to the right contact helps the team respond faster and keeps everything properly documented. ✅
📅 Next Board Meeting
The next Board meeting is Wednesday, November 18, 2026, via Zoom. Owners are welcome to attend the open session. Meeting details are available on the Resident Portal.
🍂 Fall Reminders
- 🌧️ Rainy season: Keep balcony and terrace drains clear of leaves and debris, and report any signs of water intrusion right away.
- 🚿 Unit plumbing: Run water occasionally in sinks, tubs, and showers that are not used often, especially if you will be away for an extended period.
- 📦 Holiday deliveries: Package volume increases this time of year. Please pick up deliveries promptly so the Concierge desk stays manageable.
Wishing everyone a safe and happy fall at Crescent! 🎃
Crescent Owners Association- Upcoming May Events in San Francisco
We would like to inform you of several major events taking place throughout San Francisco during May 2026. These events may result in increased traffic, limited parking availability, street closures, and higher pedestrian activity in and around the city.
Upcoming Events:
- Bay to Breakers – May 17
- San Francisco’s iconic annual costumed footrace, expected to draw large crowds and road closures across the city. Carnaval San Francisco – May 23–24
- A vibrant two-day cultural festival featuring a parade, live music, and street celebrations in the Mission District. SF Restaurant Week – Through May 10
- Citywide dining event offering special menus and increased activity at local restaurants. Downtown First Thursday – May 7
- A large street party in the Financial District with music, food vendors, and entertainment. Yerba Buena Gardens Festival – Throughout May
- Free outdoor performances including music, dance, and cultural events. HEAD WEST Marketplace – May 9–10
- A local artisan marketplace hosted at the Ferry Building.
What to Expect:
- Increased traffic and congestion, especially on event dates
- Temporary street closures and parking restrictions
- Higher pedestrian activity in surrounding areas
We encourage residents to plan ahead, allow extra travel time, and follow posted signage or instructions from local authorities during these events.

Valet Services Reminder – Updated 2026 Hours
As a reminder, the updated valet hours are now in effect at Crescent. As previously communicated, the developer is no longer subsidizing a portion of the valet contract, and the cost is now fully funded by homeowners. This change was one of the primary factors contributing to the recent assessment increase.
2026 Valet Hours
Monday–Friday: 7:00 a.m.–12:00 p.m. and 2:00 p.m.–7:00 p.m.
Saturday–Sunday: 7:00 a.m.–12:00 p.m.
Please note that valet support and assistance with the parking lift are only available during these contracted hours.
If you would like to be trained on using the lift, the current valet is available to provide guidance during their scheduled hours. To arrange training, please notify the Front Desk or speak directly with the valet while they are on duty.
Thank you for helping us keep Crescent running smoothly and for staying engaged in the community. We truly appreciate our residents and look forward to working together throughout the year ahead. Stay safe, stay healthy, and welcome to another year at Crescent.
Proudly managed by Action Property Management
Action Property Management is excited to begin this relationship with Crescent and its homeowners.
For more information about Action Property Management, please visit our website at www.actionlife.com.
Thank you!