Crescent Nob Hill

🍂 Fall 2026 Community Update

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Fall is here at Crescent! 🍁 Here is an update on HVAC repairs, the best way to reach the team for help, and a few seasonal reminders.

❄️ HVAC Repair Update

🔧 The Board has approved repairs to condensing unit System 3, and the work is in process with our HVAC vendor. Residents served by System 3 recently received a notice with more information.

⏳ What to expect: Repairs like this can take some time to fully complete, and there may be a period of testing and follow-up afterward. We appreciate your patience and will share updates as the work progresses.

🛎️ Let us know how your HVAC is performing: A request recently went out to the community asking residents to check in on their heating and air conditioning. If you have not already, please contact the Concierge to share how your system is working. Your feedback helps us and our vendor track the repairs.

📞 Who to Contact

The Concierge team is your first stop for day-to-day building needs, and a full management team at Action Property Management supports the community behind the scenes.

  • 🚨 Building emergencies (active leaks, flooding, fire or life safety): Call the 24-hour emergency line at 800-400-2284. For life safety emergencies, call 911 first.
  • 🛎️ Day-to-day building needs (deliveries, access, move-ins, building questions): Crescent Concierge at crescentconcierge@actionlife.com or (415) 637-0768
  • 🛠️ Work order requests: Community Care at communitycare@actionlife.com
  • 💬 General management questions (documents, account questions, Resident Portal help): Manager Assistant Help at managerassistanthelp@actionlife.com
  • 🏢 Violation complaints, architectural applications, and larger matters that may need Board attention: Susanne Darner, Community Manager, at sdarner@actionlife.com

Sending your request to the right contact helps the team respond faster and keeps everything properly documented. ✅

📅 Next Board Meeting

The next Board meeting is Wednesday, November 18, 2026, via Zoom. Owners are welcome to attend the open session. Meeting details are available on the Resident Portal.

🍂 Fall Reminders

  • 🌧️ Rainy season: Keep balcony and terrace drains clear of leaves and debris, and report any signs of water intrusion right away.
  • 🚿 Unit plumbing: Run water occasionally in sinks, tubs, and showers that are not used often, especially if you will be away for an extended period.
  • 📦 Holiday deliveries: Package volume increases this time of year. Please pick up deliveries promptly so the Concierge desk stays manageable.

Wishing everyone a safe and happy fall at Crescent! 🎃